WE ARE HERE TO ANSWER ALL YOUR QUESTIONS
Frequently Asked Questions
What are the shipping costs and delivery times?
Shipping is always free and orders are usually processed and shipped within 24-48hours of purchase, excluding weekends and public holidays. The estimated delivery time is 5-8 working days.
How can I follow the status of my order?
How can I track the status of my order? Once your order has been shipped, you will receive an email with a tracking number. Use this number to track the status of your order on this page.
What should I do if I want to return my order?
You can request a return within 14 days of receiving your product. You will be responsible for the return shipping, unless the product is damaged or the fault is on our part.
What payment methods do we accept?
We accept various payment methods, including Visa, Mastercard, American Express and Maestro.
Customer service
Monday to Friday: 8:00 a.m. to 5:00 p.m.
Saturday and Sunday: 10:00 a.m. to 4:00 p.m.
We usually respond within 24 hours. Please feel free to write to us with any questions or requests for assistance