Shipping Policy
We are pleased to inform you that we ship with New Zealand Post directly to the customer’s address in New Zealand.
Order Cut-Off Time
Monday to Friday: 11:00 AM Wellington, New Zealand (GMT+12)
Orders placed after this time will be processed on the next business day.
Handling Time
Processing time: 1-2 business days (Monday to Friday).
Transit Time
Estimated delivery time: 3-7 business days (Monday to Friday).
Total Delivery Time
4-9 business days (handling + transit).
Shipping Costs
- Free shipping on all orders.
- All orders include a tracking number.
Order Not Received
If you have not received your order within the specified delivery time, please contact us at info@elyza-fashion.com for assistance.
Change of Address
If you need to change your shipping address after placing your order, please contact us as soon as possible. We will do our best to update the details, but once the order has been shipped, changes cannot be guaranteed.
Company Information
Website name: Elyza
Company name: Lynsvelt BV.
Address: Minervaplein 5-4 - 1077TG Amsterdam - The Netherlands
E-Mail: info@elyza-fashion.com
Contact Form: Click Here
Phone: +31612494850
Company number: 12054820
TAX Number: NL81381404B01
Customer service hours: Monday to Friday, 9:00 am – 5:00 pm
Response time: Within 24 business hours
If you have any questions make sure to read our FAQ page